FRACTIONAL CMO + STRATEGY SUPPORT
Clear direction, sharper decisions and marketing leadership that finally moves together.
Let's work out
what happens next.

FELICITY BERENDS
20+ Years Marketing Director

When strategy, campaigns, budgets, agencies and team decisions keep landing back on the founder, marketing becomes another job to carry.
I step in, take responsibility for the marketing direction, and keep the whole function moving with commercial discipline.
STRATEGY. LEADERSHIP. CLARITY.
WHAT A FRACTIONAL CMO DOES
I work alongside you as your strategic marketing lead. I connect commercial goals to the marketing plan, guide the people delivering it, and measure whether the work is doing what the business needs.
Strategy. Leadership. Accountability.
DELIVERABLES & SCOPE
High-level strategic decisions backed by 20+ years of marketing director experience, removing the founder bottleneck.
A clear direction tied directly to commercial goals, team capacity and the next stage of the business.
A stronger market position, differentiated value proposition and language your customers immediately understand.
A practical, commercial view of where to invest, what to stop spending on and what deserves testing.
Direction, constructive feedback and commercial accountability for internal marketers, agencies and specialists.
Clear pathways from first impression and website engagement through to enquiry, sale, onboarding and retention.
The strategy, brief, timing and key commercial decisions behind significant brand and marketing moments.
You know what matters now, what comes next, and how each part of the marketing function contributes.
COMMERCIAL PROOF
RETURN ON AD SPEND ACHIEVED THROUGH DIGITAL ADVERTISING
ROAS ACROSS ONGOING CAMPAIGN OPTIMISATION
ROAS MAINTAINED ACROSS PREVIOUS ADVERTISING
GENERATED IN TRACKED REVENUE THROUGH ONLINE BOOKING + CAMPAIGNS
HOW WE BEGIN
Goals, numbers, customers, team, offers and current activity.
Strategy, channels, campaigns, customer journey, systems and performance.
The decisions and opportunities with the strongest commercial relevance.
A focused plan, clear responsibilities and a consistent review rhythm.

I work directly with the founder or leadership team and become the senior point of direction for marketing. That can include leading your internal team, briefing and managing agencies, reviewing creative, shaping campaigns and keeping delivery connected to the strategy.
Marketing keeps returning to you for every decision.
You have a capable team that needs senior direction.
Different suppliers are working without one connected strategy.
You are investing in marketing and need stronger commercial oversight.
The business is changing, growing or preparing for a significant next move.
You need experienced leadership for a defined season.
ENGAGEMENT OPTIONS
Senior marketing direction, leadership and oversight embedded within your business on a retained weekly cadence.
A concentrated review of the marketing picture, followed by commercial priorities and a practical, actionable plan.
Senior direction for a major launch, repositioning, website overhaul, campaign rollout or significant period of change.
NEED MY BRAIN, BUT NOT A CMO?
Marketing coaching gives you direct access to my experience while you remain responsible for the decisions and implementation. Bring the questions, plans, roadblocks and ideas. We'll work through them together and turn them into clear next steps.
FAQ
Have another question? Reach out directly to Felicity on 0412 663 244.
Call Felicity directly or tell me what is happening in your business.
0412 663 244